Who is leading you?

There was a couple, long married, who decided to go on a world tour. They saved their money and made arrangements to take time of work. They were very excited as they had not seen much of the world prior to this trip.

So off they went.

They traveled to Norway and the fjords were beautiful but they found the climate very damp and gray. They went to Egypt and saw the Pyramids and the Sphinx, which were extraordinary but it was too, too hot there. They saw the Great Wall of China but the crowds were too large and the food was not at all appetizing. And India?

So at the end of the trip the camera was full but they were glad to be home. And they returned to work and told their colleagues about their experiences. And after a while, to their disappointment, all the old problems of their workplace began to appear again. Their ‘difficult’ colleagues with their ‘silo thinking’. Their bosses who never acknowledged them for their work.

And only in the end, just before it was too late, they worked out the common thread. They were.

All around the world, they’re there.

The world shows up for us not as it is but as we are. That’s why my next year is devoted to the development and delivery of my Self-Leadership program. Enough of the concentration on ‘leading others’. We get excited by our leaders and what they might do for us. And then, inevitably, they dissappoint. In that regard, as Arnold Mindell points out in the quotation I use as my email signature, we really do not need any more leaders. We’ve been churning them out for years, decades, centuries. What we need is more awareness of our role in making – through our chosen way of being – the world we inhabit.

Who is leading you?

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Followership

 

IT IS THE FOLLOWER THAT TRANSFORMS A SINGLE NUT INTO A LEADER

http://www.ted.com/talks/lang/eng/derek_sivers_how_to_start_a_movement.html

We create, and we are created…

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The Mind’s a Stairway…

Today, as a change from my voice, someone else’s – demonstrating the mind’s ability to see what isn’t there a lot better than I could say it.

Please follow this link for a  6.29 video clip:

http://www.youtube.com/watch?v=0bG7EFhMw8w&p=431E402B4A28DC29&playnext=1&index=61

 

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SIMPLE MATH

 

So let’s get into something practical and Real World. You know how I love The Real World (and the reason I love The Real World is that we get to create it).

 

As Duane Black points out, leadership can be reduced to a simple Math equation. Here’s how. When you are positive, you add. And when you are negative, you take away.

 

Positivity adds something to the relationship, the trust, the project, the realm of creating Possibility. Being negative – even just a facial expression, a shrug of the shoulders, an unconsidered remark – subtracts from what’s there and what’s therefore possible in the future.

 

Leaders who operate largely from their position in the hierarchy – who have been placed into positions of power and never really done the work on themselves that is required to lead from a place of “power with” rather than “power over” people – dismiss this sort of thinking as woolly or tree-hugging or ‘soft’.

 

But “being positive” is more than just “positive thinking”

 

I shared with a client team some time back the work of Losada et al which showed that high performance teams (based on a number of measures including 360 feedback and bottom line results) happened to be a lot more positive in their interactions than negative. If you’d like to see the academic paper, drop me a line. But for now the Wikipedia summary will suffice:

 

A powerful indicator of what is possible for a system is the positivity/negativity ratio of feedback; that is, how many instances of positive vs. negative feedback we can observe in a human interaction process, such as a team meeting or in a couple’s conversation.

The positivity/negativity ratio (P/N) has been found to be a critical parameter to ascertain what kinds of dynamics are possible for a team (Losada & Heaphy, 2004). P/N is measured by counting the instances of positive feedback (e.g. “that is a good idea”;) vs. negative feedback (e.g. “this is not what I expected; I am disappointed”). Marcial Losada found that high performance teams have a P/N ratio of 5.6; medium performance teams have a P/N of 1.9 and low performance teams have a P/N of 0.36 (there is more negativity than positivity). These ratios determine the level of connectivity that a team can reach (Losada & Heaphy, 2004). Connectivity is the control parameter in the meta learning model developed and empirically validated by Losada (1999), who found that high performance teams have dynamics that correspond to a complexor (complex order) which is mathematically equivalent to a chaotic attractor, representing the flexibility and creativity of these teams; medium performance teams have dynamics that correspond to a transient limit cycle that eventually settles into a fixed-point attractor, representing the inability to escape limiting routines; and low performance teams have dynamics that correspond to a fixed-point attractor, representing even less flexibility, and leading to a dead-end situation from which it’s very hard to escape.

http://en.wikipedia.org/wiki/Positivity/negativity_ratio

 

So “being positive” is not just about feeling better (as if that were a bad thing in itself). It’s about creating an environment that creates better results.

 

And here’s what Losada’s research into business teams inspired researchers in other fields to look into:

 

John Gottman (1994) found that similar ratios occur in marriages who flourish (P/N ratio of 5.1) and those who end up in divorce (P/N ratio of 0.77). Barbara Fredrickson and Marcial Losada found that individuals who flourish have a P/N ratio above the Losada line and those who languish have a P/N ratio below the Losada line (Fredrickson & Losada, 2005). Waugh and Fredrickson found that the Losada line separates people who are able to reach a complex understanding of others from those who do not (Waugh & Fredrickson, 2006).

http://en.wikipedia.org/wiki/Positivity/negativity_ratio

Exercise

 

The exerciseis a week-long exercise.

 

Starting the Monday after you read this, for one five day period, I challenge you to ADD more to every interaction you have with another human being (or a group) than you TAKE AWAY. And I mean every interaction. With your line manager. With a supplier. With your partner. With your children. When you are leading a massive project. When you are buying a loaf of bread. When you have good news. When you have bad news. Every interaction. And here’s the second level of the challenge. You will need to be genuine every time.

 

I’ll be doing this exercise too and I look forward to sharing notes. I am curious what impact it has on the people around you, and what impact it has on you.

 

Have a great week!

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Integrity

 

So there’s YES and there’s NO and as Peter Block points out

Without your ability to say No, your Yes means nothing.

It’s the fact that we can and do choose to say No – clearly, cleanly, authentically – that gives power to those times when we choose to say Yes.

That’s not instinctive to some people. They think No is a problem. They worry how the other person might hear it. They worry they might be thought less of – weaker, or more difficult, for example – by the other person. So they keep saying Yes – or if not Yes, then all the creepy variants of “the No that tries not to sound like No” – to try and maintain an image of being, well, what is that image they are trying to maintain?

‘Yes’ all the time from our mouths is the equivalent – in terms of use of our power, integrity, ethics, however you want to label it – of those small plastic dogs you used to see in the rear windows of cars, their heads on springs so that the movement of the car produced a constant nodding. Yes, Yes, Yes…

So given the understanding that our choices matter, our words have power, then it follows that we have to be careful of the promises we make.

We’d better be clean on our Yes and our No. All the time. Every time we say them.

Why does this matter?

I watched a TV reality show the other day. The Colony. A group of volunteers are put into a pretend post-apocalyptic world and we tune in each week to see how they are surviving. On the show I saw, they made some soup, and, not having access to fridges any more, decided to store the considerable excess in a container and bury it a few feet underground. The trouble was that they did not make the seal airtight, and so when they came to retrieve the soup in a few days, it had spoiled. And the ants had got in.

My coach always challenges me to be airtight. ‘Plug the leaks’, he says. Am I living in alignment with what I espouse? A large chunk of that is being in integrity. Do I keep my word? And where I don’t keep my word, do I honor it – by warning people in advance if I am not going to be able to keep my word. My coach isn’t interested in my reasons and excuses when I lose my integrity. Because integrity is black or white, and because the world is awash with explanations and justifications. And he certainly isn’t interested in the conversations for confirmation of my friends, loved ones and allies who will be complicit with me in keeping me off the hook: “that’s OK David, I know we are all really busy!” He values my word higher than my stories.

I won’t speak of myself, but I do believe, in my being able to look at someone else and believe that they are a leader, then that assessment comes from how much integrity they have. Integrity – the power of the WORD they give and honor – is the foundation of everything else we value so much in leadership. It’s the source of inspiration, presence and vision-making; it’s the source of how powerfully they can listen; it’s the source of how honest they are (and are perceived to be). Because they don’t have any leaks. They don’t have any gaps to protect or defend. They are themselves, whole and complete (see the Latin, integer).

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BEING YES IN THE WORLD

 

The opposite of YES is not NO.

 

NO is a creative act. NO – as an authentic expression of denial or refusal – is one of the most powerful claims of our humanity.

 

NO asserts boundaries, re-enforces priorities, produces certainty. All of these things are wonderful things. In fact, the world craves them, just as it craves leaders who can be explicitly and authentically YES in the world.

 

So the opposite of YES is not NO.

 

The opposite of YES is cynicism, defeatism, sarcasm or caution. It is complaint, it is expression of anxiety or anger dressed up as smart intellectualizing;  or the assertion that others need to be different for us to be at our best. The opposite of YES is all the creepy games we play to make ourselves look good when what we really want, above all, is to avoid looking bad. It is our reasons and justifications; it is the instinct to enroll others in our conversations for confirmation, to try and find social approval for our fears and insecurities, rather than expressing our doubts – clearly and honestly – as our own, and offering them up – genuinely – to the possibility for transformation.

 

YES and NO are beyond looking good or bad. They are about how we make a stand for what matters.

 

So what is YES?

 

YES is a commitment, is a promise, is a stand, is an expression of The Ground We Stand On.

 

YES is an expression of the desire to live a passionate, vital existence – to leave a mark that we were here – and an expression that happens WAY BEYOND our need for certainty, predictability and control.

 

Being YES in the world is about stepping into being the cause of things.

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Life is Created

 

This is one of two essential principles I stand for in my work.

 

Nothing else works without this principle in place.

 

Many people I meet who are in leadership positions have mistakenly separated themselves from the source of their problems or challenges. They think that they are ‘in here’ (ie inside some sort of ‘self’ held by a physical body) trying to impact some sort of ‘out there’ world. The problem they have is not what they think it is: that the ‘external world’ is ‘wrong’ in some way and needs fixing or changing. The problem they have is that they’ve lost their essential relationship to this ’external world’.

 

When they tell me about their ’external world’ –  good, bad, and indifferent – they mistakenly believe that they are describing it to me. They are not. They are creating it.

 

But we are getting ahead of ourselves here.

 

As true as it is to say your own physical life was created – if we are going to look purely from a physiological perspective – by the symbiotic actions of your biological parents on one morning/afternoon/evening/night some years ago – so it also true to say that the Life you say you have now is also created.

 

Is being created.

 

This thing you call your LIfe (in other words the results you are manifesting) – not just from a narrative perspective over time but each moment to each moment into the ‘future’-  is/are being created by what you:

 

1. THINK – your focus, your beliefs, your principles, your mental frames etc etc

 

2. SAY – what you commit to, promise, declare, refuse etc etc

 

and

 

3. DO – your actions and behaviors.

 

One of the perniciousness results of traditional leadership development over the last 25 years is to embed as a cliche the traditional assumption that DOING is the most powerful of this triumvirate. Which is only true if you want to make yourself look good by saying “Enough talk, let’s take action!” in a meeting.

 

“Actions speak more loudly than words”, we say to each other, nodding, as if that is wise. It is of course not wise at all, because Actions are merely the children of Thought, via Speaking. Sailors staying in port because they felt the earth was flat were not heroic, but deeply flawed.

 

So you Think, Say and Do (TSD is my contraction of this) your life – your results – into being. And, equally true, your life is also created by what you don’t think, don’t say and don’t do. The beliefs you couldn’t hold about yourself or others. The conversations you for some reason decided never to have. The actions you didn’t take. That has created your life too.

 

Take some time to map your life and its future and you will see that there is nothing in that matrix, that web, that tapestry, that is other than some combination of TSD.

 

Which is wonderful, because if we want to create change, any change, all we need to do is focus on the TSD which are producing the current reality and the possible future.

 

So this essay asks you to reflect also on the truth that if you are only used to thinking in one way, you’ll exclude yourself – without even feeling anything is ‘wrong’! – from a whole other universe that suggests other possibilities. And it asks you to anticipate the central idea of the next essay, which will claim that some people use their language to describe their reality, and others use it to create their reality.

 

That words matter.

 

That – as if to challenge the traditional idea that actions are most important – all in fact you ever have as a leader is what words come out of your mouth. Or don’t…

 

[all in fact you ever have as a leader is what words come out of your mouth]

 

As an exercise, consider what happens in the instant after I ask you the question “So, how do you think [your company’s] doing at the moment?”

 

Or anything else you are asked, by anybody, about anything.

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PLEASING THE BOSS

I was involved recently in a wonderful workshop fronted by Dominic Alldis of musicandmanagement.com

I always welcome workshops like this – people who come in to the business world from music, or theater, or improv, or sculpture, or meditation, or sport, or whatever – who ask those of us immersed in the theory and practice of organizations and leadership, to re-consider our tightly-held beliefs (one of which is that beliefs about leadership in business are more real than beliefs about leadership in the arts etc, but let’s let that pass).

Dominic’s workshop balanced demonstration – he’s a mean classical and jazz pianist (and as someone who can’t read a note of music I’m sure Dominic will be touched to hear me say that) – with lots of discussion and a good amount of practical application (we got to create a piece of music – most of it, to be fair, in the end, erm, ‘experimental’ in nature).

During one of the discussions, an interesting topic arose. Dominic had suggested that one of the dynamics that exists in a classical orchestra is that, when it’s all working as it should, the musicians are striving to please the maestro, the conductor.

I know people are listening to a speaker when the energy in a room shifts quickly, and it certainly did when Dominic said this. Hands went up. Someone had a question. “I thought we weren’t supposed to be concentrating on pleasing our boss?” they asked.

I knew what they meant. Its part of the development of our relationships with bosses in our culture. Back when I was a boy, the weekly adventures of Reggie Perrin in The Fall and Rise of Reginald Perrin showed me that one the inevitabilities of corporate life, apparently, was that I wouldn’t get anywhere without pleasing the boss. Reggie had to do as he was told by the increasingly crazy CJ, undergoing all manner of humiliation (including sitting in the ever-farting leather chair that CJ made visitors to his office sit in) if in turn he was to get what he, Reggie, wanted (which was, largely, a sane life outside of work).

Over the last twenty years of organizational development, there has been an understandable backlash against the sort of creepy relationship that Perrin satirized. Gone are the behaviors of the toadying, obsequious Yes Men. In (maybe) are the behaviors of telling the truth to the boss, of using the boss as a coach and colleague etc etc.

So hearing Dominic brush off and re-present the old concept of ‘pleasing the leader’ made people stop in their tracks. What sort of throw-back is an orchestra, we thought, compared with our own modern, progressive ways?

But something that Dominic has said just before this interaction shifted my understanding of what he was talking about.

He’d said that the job of the conductor is to set and hold a vision for the piece of music being played. To understand the music deeply and to describe – through rehearsal and through the conducting – a vision for that music. So profound is that embodiment of the vision, said Dominic, that you believe, as one of the orchestra members, that the conductor has literally been on the phone to Mozart (or insert name of other dead composer), getting first hand from that composer their own instructions about how to perform it.

That’s some lineage. That’s some responsibility. That’s some commitment.

So pleasing the conductor is pleasing Mozart. No, beyond that. It is pleasing the genius of some of the best music in the world.

No, beyond that.

Is pleasing that part of me – the violinist, or the oboe player, or the trumpeteer (that’s not the word!) – who ever got the idea to pick up an instrument when I was a child and to work on through all those Saturday mornings of squeeking and squarking and a thousand missed notes because that part of me had been moved, profoundly, by music and I wanted to live my life like someone who cared to share something of value in the world.

So that’s why I’d want to please my boss. Because they stood for something I was deeply connected to. The joy of creating great marketing, or an efficient supply chain, or a powerfully win-win relationship with our customers. Or the power of purpose – making a difference. That’s what I’m pleasing, that’s what I’m nurturing, that’s what I’m serving. I’m not here to please the personality, the form, of the boss. He or she is as probably as crazy as CJ, or as I am. Nothing worth pleasing there. No, I’m looking for what the boss is connected to, is a stand for.

And if I’m a boss, I’d better be clear on that.

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THE OPPOSITE OF OVERLOAD

Overloaded, overwhelmed, busy, busy, busy.

 

The opposite of overload, the cure for being overwhelmed, the solution to too much busyness, is not more effective time management. It is clarity of purpose.

 

Imagine waking up in the morning. Maybe the snooze alarm has gone off once already and you are in that wonderful state between sleep and waking.

 

Imagine that your consciousness begins to voice itself in you with questions…

 

“Today…who do I want to be in the world, how can I show up as that more powerfully, how can I be a contribution in my society, am I willing to declare in my words, and demonstrate through my actions, what I believe I am here for?”

 

(I suggest these questions would be an amazing way to start the day because these are the biggest questions in our lives. So why not ask them today?)

 

Then, on this fictitious morning, your mind wakes up more. Out of the depths of slumber and into the bright, light world of action. “So what am I going to DO today?” But because it is the best of you speaking – from higher up your Ladder of Consciousness – it’s not the usual ‘Oh no, what’s got to get done?’ talk, that draining talk of how busy you are before you’re even out of bed. This voice is bigger than that. The conversation is bigger than that: “How can I help the people I meet today, what needs need to be satisfied? How could the world (or the business, or the family, or my health – whatever the focus is) be improved by how I serve?” That’s the next level of questioning. “How can I be of service today?”

 

Only then, later, when you power up the laptop and open the organizer software, is it time to manage time. But the context has already shifted, because you chose to speak from a different place. Now, having become present again to purpose, you can ask yourself from a place of power and authenticity:

 

“How shall I spend my time today? GIVEN THE TRUTH OF MY DECLARED PURPOSE, what, today, will I do, moment by moment, that is in alignment with that purpose, and in what spirit will I do it?”

 

And what will you choose not to do, because it is not in alignment with who you intend to be?

 

And if you are faced today with actions you agreed to carry out because you felt – yesterday – that you ‘had to’, then what agreements will you make today, what conversations will you have today, so that tomorrow is less encumbered by those things?

 

One more powerful YES today, one more committed NO today, will always move us into our true purpose.

 

So that’s one way to wake up in the morning, one way to live a life. To do a job. To be a leader.

 

The alternative is to try and get lots of stuff done, lots of actions taken, in the hope that eventually that amounts to something, in the hope that eventually, at that place called Later, you’ll be given time off – because you pleased enough other people with your ability to Get Stuff Done – and you’ll be able to live a life on purpose then. Later.

 

 

 

When I lose my purpose over a long period of time, when my life gets divorced from its direction and velocity, stuff turns up to fill the void. There’s always the stuff of Busy. But other things happen to me, too, as a consequence. When I lose my purpose, I get tired more easily, not simply because there’s a lot of things to get done, but because many of those things have lost their purpose too. How do I know what impact this Action Point is going to have? Why am I doing this To Do? What’s the use of this? Doesn’t matter, just get it done.

 

And that’s draining.

 

The other thing that happens is that I find myself more easily able to resent, judge, condemn or generally be upset with the people who I believe to be the cause of the actions I am taking. So I get more problems.

 

So now I need to go on a course on how to manage difficult people as well as a course to manage difficult time (time’s problem is that there isn’t enough of it, you see).

 

A purposeful person doesn’t necessarily do less – isn’t necessarily less “busy” (although they’d probably strike that word from their vocabulary, seeing the concept in all its true victim-nature) – but their relationships to their actions would be transformed. “I am doing this because I choose to…I am doing this because it contributes … I am doing this because it helps me be Who I Am more fully.”

 

A purposeful person doesn’t necessarily have fewer difficult conversations, doesn’t have fewer challenging situations. It’s just that the conversation allows the service, the situation is a landscape (however the landscape looks or feels) in which the contribution happens.

 

 

 

Purpose is made.

 

You are not born with it, it does not descend on you from a cloud. You make your purpose. It’s created, and then it creates you. And if you don’t create it, everything else creates you. You in that place of stress and conflict and too many things to do for the time available. Some people tell me that’s “the Real World”, but I think that’s created too.

 

So, you make your purpose – you think it and then you speak it into being.

 

And it can be as huge as a Life Purpose, or a You as a Leader purpose, or it can be a collective Team purpose, or it can be Unswerving Commitment to a Strategy purpose, or it can be You as Parent purpose – it all works the same in taking you up the Ladder.

 

And purpose erases busy.

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Zygmunt Bauman

The sociologist Zygmunt Bauman suggests that human beings are the only creatures who know they are going to die. And worse than that, they know they know, and can’t un-know it.

But Bauman challenges us well: to construct a life …

“forgetful of death, life lived as meaningful and worth-living, life alive with purpose instead of being crushed and incapacitated by purposelessness, is a formidable human achievement.”


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