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The quality of your results is often determined by the quality of your relationships. And the motive force behind relationship is authentic, intentional conversation. Here’s a powerful process that makes possible How to Have a Conversation with Anyone about Anything!

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Because organizations are only ever an outward manifestation of the habits, dreams, emotions, conversations and behaviors of individual human beings working together, we might see our workplaces as exhibiting an ongoing and perhaps unresolved tension between our attempts to be adult and the recurrent rising up of our child-like unmet primal needs.

It is not so much that we get the organizations we deserve, perhaps, as that we get the organizations that reflect – and legitimize – our current stage of maturity as human beings. I believe our long-established emphasis on patriarchal, top-down understandings and models of leadership – and then our rush to balance that in more recent years with ‘bottom-up’, democratic and ‘softer’ staff involvement or engagement strategies – have only provided safe outlets for what can be referred to as the Parent and Child modes.

The Adult mode struggles to come through and assert itself, because, inadvertently, we are too busy being encouraged to play Parent and/or Child – David Firth